Terms & Conditions
Restaurant | Cocktail Lounge | Terrace | Gardens | Offers
VERY IMPORTANT PARKING NOTICE
We have limited parking available onsite and we politely ask that if the car park is full please use a safe area on Ipsley Lane and respect and consider our neighbours, many thanks. We HIGHLY RECOMMEND a reservation for our restaurant to guarantee a table and avoid disappointment. For all reservations, please include all babies and children when stating the number of people in your party. High chairs are available for children (subject to availability). Please make a note on your booking, call or email us to request a high chair. For children under the age of 6 months, please bring a baby car seat or similar as unfortunately there is limited space for prams or pushchairs in the restaurant. Your table will be held for 15 minute from your booking time. After this time, your table will be released to other diners.
BOOKINGS & CANCELLATIONS
Please email us on email@example.com or call 01527 523000 if you wish to make a booking, increase or decrease numbers or cancel your table. To secure your bookings on a Friday or Saturday after 5pm or groups over 5 at any time, we do ask for credit card details. This is a preauthorisation as a precautionary measure to safeguard against no-shows and late cancellations. Your card will not be charged for deposit purposes and no money will be taken from your card unless you cancel, amend numbers or do not show after 10am on the day of your booking where a £10 per person fee will be charged for groups over 5 or bookings of any size after 5pm on a Friday or Saturday. Bookings are not confirmed until card details are received.
As a small venue we have very limited parking available onsite and always advise that guests travel together or arrive via taxi or on foot. We politely ask that if the small car park is full please use a safe area on Ipsley Lane or Icknield Street and respect and consider our neighbours by parking courteously. Restaurant guests can park in the carpark on site during the day however overnight parking is not available as this is only reserved for hotel guests and the car park closes at 11.30pm. Unfortunately you are unable to leave cars in our car park overnight.
TABLE & ROOM SIZES
As a small restaurant, we are able to seat tables with a maximum of 8 guests in our Orangery Restaurant. Our private dining room (The Fig Room) can accommodate up to 14 guests and The Lavender Barn can accommodate up to 24 guests dining or 40 guests informally, we also offer exclusive hire for up to 150 guests for the whole house. Minimum spends are required for The Fig Room & Lavender Barn hire, find out more about group bookings below.
ARE THERE ANY CHILDREN IN THE PARTY 12 AND UNDER?
Children of all ages are very welcome to dine until 8pm in the restaurant – we recommend a 6pm latest sitting to avoid rushing. A children’s menu will be available throughout the day for under 12’s, 12’s and over are welcome to dine from the main menu. Due to licensing we politely ask that all children, 12 and under, vacate the restaurant and bar before 8pm. Under 13’s are allowed to be onsite after 8pm when in our private dinning Fig Room or Lavender Barn or for private parties.
DAMSON COCKTAIL LOUNGE
Our intimate Damson Lounge seats up to 30 guests however Friday & Saturday evenings from 6pm seats are prioritised for our restaurant guests for pre and post dinner drinks, so please be aware that seating will be limited. You are welcome to drop in for coffees, drinks and bar snacks without a reservation anytime. PLEASE NOTE; we operate a challenge 21 policy in our bar and restaurant and we reserve the right to ask for photographic I.D.
TERRACE & GARDENS RESERVATIONS
The heated terrace and gardens are available to enjoy all year round (weather permitting). We do not reserve tables and encourage guests to drop in for alfresco dining and imbibing and enjoy the delightful terrace and grounds at their leisure.
PRIVATE DINING & GROUP BOOKINGS FOR 8 GUESTS AND OVER
Fig Room For small groups our private Fig Room can comfortably accommodate up to 14 guests seated and up to 24 guest for a mix of seating and standing, this can be reserved for private dining, drinks receptions and more casual parties with sharing platters. Please call our reservations team on 01527 523000 between 9.30am – 5pm Monday – Friday to discuss your details.
Lavender Barn For larger groups our Lavender Barn can comfortably accommodate up to 24 guests seated and up to 40 standing, this can also be reserved for private dining, drinks receptions and parties with sharing platters/canapes, subject to availability.
The Whole House For private hire of the entire venue at Old Rectory House including; The Orangery Restaurant, Damson Lounge, Fig Room and Lavender Barn we can accommodate up-to 100 guests seated, and 150 guests throughout the venue and is available for weddings, private parties and events, please contact firstname.lastname@example.org For all private dining and groups of 9 or more a fixed price menu is available & pre-orders must be received a minimum of 24 hours prior to your event or 7 days for larger parties. The room hire deposit to secure your booking is non-refundable.
Guests with reduced mobility will be able to access the restaurant via our main reception by parking on the gravelled driveway. Please note that the driveway in front of the house is unsuitable for wheelchairs. We do not have an accessible toilet in the main Orangery restaurant, however there is one in our lavender barn, our staff will be happy to assist you if required. Guests in wheelchairs may find it easier to enter our ramped access via our rear courtyard opposite the Lavender Barn. To request the use of this entrance please let us know upon booking or call before arrival on 01527 523000.
OFFERS & EVENTS
FEEL GOOD FRIDAY OFFER
Spend £75 on food or drink in The Orangery and retreat in an ORH Standard Room for £25.
Fridays only, subject to availability and on advanced bookings only. Breakfast, lunch and items ordered in advance are not included.
Rate is payable on check-in. Room must be taken on the same evening as the £75 is spent. If your spend in The Orangery less than £75, the difference in cost will be added to your room rate e.g. if you spend only £50, a £25 addition will be made to your room rate, making the room rate £50. Refunds will not be given. Not to be used in conjunction with any other offer including weddings and group dining. Offer is subject to availability. Supplements apply for alternative rooms and upgrades.
KIDS EAT FREE (half terms only, quoting #halftermoffer when booking)
Dining in The Orangery restaurant only with tables of 8 or less.
Offer includes one free children’s meal and dessert when accompanying one full paying adult, until 8pm.
Offer cannot be used in conjunction with any other offer and is subject to availability. Management reserve the right to refuse or withdraw the offer at any time. Can not be exchanged for cash.
Credit card required at the time of booking. Orders must be received by 11am. Please arrive promptly as your order will be freshly prepared for at the time of your arrival. For guests that do not arrive a £10 charge per person will be charged to the card.
25% OFF FOOD DURING JANUARY & FEBRUARY 2019
Diners over the festive period of 2018 will have been given a 25% off (during January & February) food card.
Card entitles guests to receive 25% off all food during January & February 2019.
Produce the 25% off card (if booking in advance then declare it on booking) and receive 25% off food only.
Offer is available in our Orangery restaurant only for up to 6 persons.
Valid from Wednesday 2nd January – Thursday 28th February 2019, except Thursday 14th February – Saturday 16th February inclusive.
Can not be used in conjunction with any other offer.
Management refuse the right to withdraw the offer at any time.
25% will be deducted at the till only.
|Monday||15:00 – Late||Closed||Closed||Closed|
|Tuesday||12:00 – Late||7:00 – 10:30||12:00 – 14:30||18:00 – 21:30|
|Wednesday||12:00 – Late||7:00 – 10:30||12:00 – 14:30||18:00 – 21:30|
|Thursday||12:00 – Late||7:00 – 10:30||12:00 – 14:30||18:00 – 21:30|
|Friday||12:00 – Late||7:00 – 10:30||12:00 – 14:30||18:00 – 21:30|
|Saturday||12:00 – Late||8:00 – 11:30||12:00 – 17:30||18:00 – 21:30|
|Sunday||12:00 – 18.00||8:00 – 11:30||12:00 – 17:00 (Family Roast)||Closed|